Legal · Terms

The rules that keep Fledio fair.

Plain-English terms for how brands and creators use Fledio — accounts, campaigns, tokens, content rights and conduct. No fine-print traps.

Last updated · June 5, 2026Effective worldwidePrivacy Policy
Fair
Balanced for both sides
You own it
Your content stays yours
Transparent
Fees shown upfront
Safe
Zero tolerance for fraud
SECTION 01

Acceptance of Terms

By creating an account or using Fledio, you agree to these Terms of Service and our Privacy Policy.

If you are using Fledio on behalf of a company, you confirm that you are authorised to bind that company to these terms. If you do not agree, please do not use the platform.
SECTION 02

Eligibility & Accounts

You need a valid account and must meet our age requirements to use Fledio.

  • Age
    Creators must be at least 16 years old. Fledio is not intended for anyone under 13.
  • Accurate info
    Provide true, current details and keep your profile up to date.
  • Security
    You are responsible for safeguarding your password and all activity under your account.
  • One role per account
    Accounts are registered as a brand or a creator and may not be shared or sold.
SECTION 03

The Platform & Campaigns

Fledio connects brands with creators to run marketing campaigns. We facilitate; we are not a party to your agreements.

  • Briefs & applications
    Brands post campaign briefs; creators apply or are invited to collaborate.
  • Deliverables
    Creators agree to produce content as described in each accepted brief, on time and to spec.
  • Approvals
    Brands review submissions; payouts are released once deliverables are approved.
  • No guarantee
    We do not guarantee campaign results, reach, conversions or that any application is accepted.
SECTION 04

Tokens, Payments & Payouts

Fledio uses a token-based wallet for campaign spend and creator earnings.

  • Tokens
    Brands purchase tokens to fund campaigns; creators earn tokens for approved deliverables.
  • Conversion
    Tokens convert to PKR at the current platform rate at the time of payout.
  • Fees
    Fledio may charge a service fee on transactions, disclosed before you confirm.
  • Withdrawals
    Creator payouts are processed to verified payout details, subject to review and tax records.
  • Refunds
    Unused token balances and disputes are handled case-by-case under our refund policy.
SECTION 05

Content & Intellectual Property

You own what you create — but you grant the licences needed to run campaigns.

  • Creator ownership
    Creators retain ownership of original content unless a brief assigns rights to the brand.
  • Campaign licence
    By submitting content, you grant the brand the usage rights stated in the brief, plus Fledio a licence to display it on the platform.
  • Fledio brand
    The Fledio name, logo and platform are our property and may not be used without permission.
  • Feedback
    Ideas or feedback you share with us may be used to improve Fledio without obligation.
SECTION 06

Acceptable Use

Keep the platform safe, honest and lawful for everyone.

  • No fraud
    Do not fake metrics, engagement, identity or deliverables.
  • No harmful content
    No illegal, hateful, infringing, misleading or adult content.
  • No abuse
    Do not scrape, hack, overload, or reverse-engineer the platform.
  • Off-platform deals
    Do not circumvent Fledio to avoid fees on campaigns introduced through the platform.
SECTION 07

Third-Party Services & APIs

Fledio integrates with third-party platforms such as Instagram, TikTok, YouTube and payment providers.

When you connect a third-party account, you also agree to that provider's terms. We access only the data you authorise and use it solely to operate Fledio's features. We are not responsible for third-party services, and their availability may change without notice.
SECTION 08

Suspension & Termination

We may suspend or close accounts that break these terms or put users at risk.

You may close your account at any time from settings or via the Data Deletion page. We may suspend access for violations, fraud or legal reasons. Obligations relating to payments, content licences and liability survive termination.
SECTION 09

Disclaimers & Liability

Fledio is provided “as is” and our liability is limited to the extent allowed by law.

We do not warrant uninterrupted or error-free service. To the maximum extent permitted by law, Fledio is not liable for indirect or consequential losses, and our total liability is capped at the fees you paid us in the prior 12 months.
SECTION 10

Governing Law & Disputes

These terms are governed by the laws of Pakistan.

Disputes will first be addressed in good faith between the parties. If unresolved, they are subject to the exclusive jurisdiction of the courts of Pakistan, unless local law requires otherwise.
SECTION 11

Changes to These Terms

We will let you know before we make material changes.

Material changes are announced by email and an in-app banner at least 14 days before they take effect. Continued use after changes take effect means you accept the updated terms.
SECTION 12

Contact Us

Questions about these terms reach a human, not a bot.

Email legal@fledio.com or use the form on our Contact page. We reply within 5 working days.

Questions about these terms?

We keep things simple. Email us with any legal question, or read how we handle your data in the Privacy Policy.