No dark patterns. No selling your data. Just the plain-English version of how Fledio collects, uses and protects information from brands and creators.
Last updated · May 25, 2026Effective worldwideDelete my data
Privacy Center
all systems healthy
LIVE
End-to-end encryption
AES-256
Tracking cookies
0
Data residency
EU · US · PK
Compliance
GDPR · CCPA
Your account is GDPR-protected
Encrypted
TLS + AES-256
No selling
Never. Period.
You own it
Export or delete any time
Audited
Quarterly reviews
SECTION 01
Information We Collect
We only collect what we need to run the platform and connect brands with creators.
Account info
Name, email, phone, password (hashed), and role (brand or creator).
Business / profile info
Brand name, HQ city, industry, logo — or creator handles, niches, languages and content samples.
Social connections
Public metrics (followers, views, engagement) from Instagram, TikTok, YouTube when you connect those accounts.
Campaign & wallet data
Briefs, applications, deliverables, ratings, tokens spent or earned, and payout records.
Technical data
IP address, device, browser, language, and pages visited — used for security and analytics.
SECTION 02
How We Use Your Information
Your data powers the matching engine, payouts and trust signals — nothing more.
Operate the platform
Authenticate you, render dashboards, run campaigns, deliver notifications.
Match brands & creators
Recommend creators based on niche, tier and engagement; surface opportunities to creators.
Trust & safety
Verify identity, detect fraud, enforce community guidelines and review reported content.
Communications
Transactional emails (approval, payouts, OTPs), and product updates you can opt out of.
Improvement
Aggregated analytics to fix bugs, ship features and benchmark performance.
SECTION 03
Data Sharing
We do not sell your personal data. We share it only when strictly necessary.
Other users
Brands see creator profiles they have matched with; creators see brand briefs they applied to.
Service providers
Hosting (Supabase, Cloudflare), email (Resend), WhatsApp OTP (Meta), analytics — all bound by data-processing terms.
Legal
When required by court order, regulator request, or to protect users' safety.
Business transfers
If Fledio is acquired, your data transfers under the same privacy commitments.
SECTION 04
Your Rights
You stay in control of your data at all times.
Access
Download a copy of your profile and campaign history.
Correct
Edit profile, social handles, payout details from your dashboard.
Delete
Request full deletion via the Data Deletion page or email privacy@fledio.com.
Object & restrict
Opt out of marketing emails, disconnect social accounts, pause your profile.
Portability
Export your data in machine-readable format on request.
SECTION 05
Cookies & Tracking
We use a small number of cookies — no third-party ad trackers.
Essential
Session tokens that keep you signed in. Cannot be disabled.
Preference
Theme, language and onboarding progress.
Analytics
Anonymous page-view and feature-use counts. Disable any time in your browser.
SECTION 06
Security
Security is built into every layer of the platform.
Encryption
TLS in transit, AES-256 at rest. Passwords hashed with bcrypt.
Access controls
Row-level security on the database; principle of least privilege for staff.
Audits
Regular vulnerability scans and dependency reviews.
Incident response
We notify affected users within 72 hours of confirming a material breach.
SECTION 07
Children's Privacy
Fledio is not intended for anyone under 13. Creators must be 16+ to sign up.
If we discover that we have collected data from a child under 13, we delete it immediately. Parents can contact privacy@fledio.com to request removal.
SECTION 08
International Transfers
Your data may be stored in Pakistan, the EU or the United States.
We rely on standard contractual clauses and our service providers' adequacy decisions to keep transfers lawful.
SECTION 09
Changes to This Policy
We will tell you before we change anything that matters.
Material changes are announced by email and an in-app banner at least 14 days before they take effect. Minor edits (typos, formatting) are made silently with the updated date at the top of this page.
SECTION 10
Contact Us
Privacy questions go straight to a human, not a bot.
Email privacy@fledio.com or use the form on our Contact page. We reply within 5 working days.
Want to know more, or delete your account?
We keep things simple. Email us with any privacy question, or use the one-click data deletion request below.